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  1. Surveys
  2. 2014
  3. September
  4. C
  5. Customer Satisfaction

Customer Satisfaction

Noel Technologies Customer Survey Request
0%
Exit Survey
 
 
Hello:
You are invited to participate in a survey we are conducting to help improve our overall customer experience. In this survey, you are being asked to complete a survey that asks questions about our services and your experience working with us. It will take approximately 2 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Brenda Hill at 408-374-9549 or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
 
How useful is our website to you including the technical information we provide?
 
Excellent
 
Very Good
 
Fair
 
Poor
 
N/A
 
 
 
How would you rate our marketing group for knowledge of services?
 
Excellent
 
Very Good
 
Fair
 
Poor
 
N/A
 
 
 
How would you rate our customer service?
 
Excellent
 
Very Good
 
Fair
 
Poor
 
N/A
 
 
 
How would your rate our on-time delivery based on commitment?

 
Excellent
 
Very Good
 
Fair
 
Poor
 
N/A
 
 
 
How did we do in completing the quoted services including accuracy and quality?
 
Excellent
 
Very Good
 
Fair
 
Poor
 
N/A
 
 
 
How did we do in completing the quoted services including accuracy and quality?
 
Excellent
 
Very Good
 
Fair
 
Poor
 
N/A
 
 
 
If required, how did we do in providing the requested documentation such as film maps?
 
Excellent
 
Very Good
 
Fair
 
Poor
 
N/A
 
 
 
How did we do in meeting other requirements such as packing slip, certificate of conformance and any other requested supplemental documentation?
 
Excellent
 
Very Good
 
Fair
 
Poor
 
N/A
 
 
 
How would you rate your satisfaction with us and desire to continue a business partnership with us?
 
Excellent
 
Very Good
 
Fair
 
Poor
 
N/A
 
 
 
May we contact you regarding the answers you are giving in this survey?
 
Yes
 
No
 
Thank you for your time. Your responses will help us with our continuous improvement process.
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