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  5. Customer Satisfaction

Customer Satisfaction

Zoom Media Customer Satisfaction Survey
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Hello!

You are invited to participate in our customer satisfaction survey. There are six multiple choice questions, and a brief comment section to fill. It will take approximately two minutes to complete the questionnaire.

At Zoom Media, it is very important for us to learn your opinions to improve your experience. The information you provide will remain confidential.

Thank you very much for your time and support. We genuinely appreciate it! Please start with the survey now by clicking on the button below.
 
 
 
How satisfied are you with your sales representative's amount of contact?
Extremely Unsatisfied
Unsatisfied
Neutral
Satisfied
Extremely Satisfied
 
 
 
How satisfied are you with your sales representative's reliability and professionalism?
Extremely Unsatisfied
Unsatisfied
Neutral
Satisfied
Extremely Satisfied
 
 
 
How satisfied are you with the design of your ad?
Extremely Unsatisfied
Unsatisfied
Neutral
Satisfied
Extremely Satisfied
 
 
 
For the amount of exposure you receive, do you believe our product is reasonably priced?
No
Not Really
Neutral
Yes
Definitely
 
 
 
Have customers mentioned seeing your ad?
No
Not Really
Not Sure
Some
Plenty
 
 
 
Would you recommend Zoom Media to family or friends?
Definitely Not
Likely Not
Neutral
Likely
Definitely
 
 
 
Based on your overall experience, would you renew with us again?
Definitely Not
Likely Not
Neutral
Likely
Definitely
 
 
 
In what specific ways can we improve for you?