customer satisfaction

Questions marked with an * are required

* What is your gender?

Male

Female

* currently, you are a customer in which of telecomunication companes in Bahrain?

Zain

Batelco

Viva

* How many SIM cards do you have?

1

2

more than 2

If you have more than one SIM card please mention the reasons.

* Have you ever change your telecomunication company?

Yes

No

If yes, why?

* How do you rate your satisfaction in your current telecomunication compnay?

when you face any problem with your telecommunication company, what is your reaction? please give explanation.

How long do you wait when you call the "call center"?

Do you find the information that are given to you by customer service employees useful and relevant?

Yes, they are relevant and useful

Sometimes they are useful and sometimes not

No, they all not useful at all

End of the survey
Thank you for answering.