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Welcome to the survey!!

Thank you very much for your kindly time to participate in study in Al Ain Distribution Company.
The aim of this survey is to measure rate of customer satisfaction.
Your feedback is important to me in how I can analysis this study well.

It will take about few seconds of your time. There is no incorrect answers in any parts of the questionnaire.
Please click on the appropriate answer from your point of view and click below to get started.
 
 
 
* Overall, how satisfied were you with the product/service?
 
Very Satisfied
 
Satisfied
 
Neutral
 
Unsatisfied
 
 
 
* Commitment to deliver service to you as promised
 
Very Satisfied
 
Satisfied
 
Neutral
 
Unsatisfied
 
 
 
* Thinking of your most recent experience with AADC product/service, how much do you agree with the following statements?
 
Very Satisfied
 
Satisfied
 
Neutral
 
Unsatisfied
 
 
 
* What aspect of the product / service were you most satisfied by?
 
Quality
 
Price
 
Customer Service
 
Purchase Experience
 
 
 
* Commitment to inform you about any (changes/ delays) affecting their service request
 
Very Satisfied
 
Satisfied
 
Neutral
 
Unsatisfied
 
 
 
* Sufficient information was available on the website to solve my problem
 
Very Satisfied
 
Satisfied
 
Neutral
 
Unsatisfied