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Exit Survey
 
 
How often do you purchase product from Fullerton Tool?
 
Daily
 
Weekly
 
Monthly
 
Other
 
 
 
 
How would you rate Fullerton's Customer Service?
 
Good
 
Great
 
Poor
 
Just okay
 
Other
 
 
 
 
What areas do you believe Fullerton needs to improve on?
 
Inside Sales
 
Estimating
 
Engineering
 
Shipping
 
Other
 
 
 
 
What do you like most about doing business with Fullerton?
 
Customer Service
 
Quality Tools
 
Delivery
 
Price
 
Other
 
 
 
 
Have you visited our newly designed website?
 
Yes
 
No
 
 
 
Does the website offer what you are looking for from Fullerton Tool?
 
Yes
 
No
 
Other
 
 
 
 
Are there additional offerings that you would like to see Fullerton add to the standard product offering?
 
Endmills
 
Drills
 
Saws
 
Reamers
 
Countersinks
 
 
 
Would you use online ordering if Fullerton made that available?
 
Yes
 
No
 
Other
 
 
 
 
How would you rate our presence in the carbide cutting tool market?
 
Very Weak
 
Weak
 
Strong
 
Very Strong
 
Other
 
 
 
 
How do you rate Fullerton Tool overall as a carbide cutting tool company?
 
Good
 
Very Good
 
Bad
 
Very Bad
 
Other