Customer Satisfaction Survey

Have you ever had a hospital stay other than at Gerber Memorial Hospital? If so, how was your stay compared to Gerber Memorial?

Stay was better at Gerber Meomorial

Stay was worse at Gerber Memorial

Have never stayed in a hospital before

Do you feel like you get individualized attention from the staff here?

Yes

No

How was the quality of the food?

Did you find Gerber Memorial to be a clean environment?

If you could change one thing about your stay what would it be?

What is your opinion on the acquisition of Gerber Memorial Hospital by Spectrum Health?

How was the temperature of the hospital?

Too Hot

Too Cold

Just RIght

Did you find it easy to rest during your stay?

Sometimes

Most of the time

All of the time

Never

Did you find that your medical conditions were always adequately explained to you?

Yes

No

How did the knowledge of our staff rate in your view?

Not knowledgeable

Somewhat knowledgeable

Knowledgeable

Very knowledgeable