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  5. Customer Satisfaction Survey
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Exit Survey
 
 
How often do you use JDL Brooklyn Branch?
 
Weekly
 
Monthly
 
Yearly
 
Never
 
 
 
JDL Brooklyn Branch provides good customer service.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
 
 
 
What do you like best about JDL Brooklyn Branch's customer service?
   
 
 
 
What do you dislike most about JDL Brooklyn Branch's customer service?
   
 
 
 
How often does JDL Brooklyn Branch's customer service exceed expectations?
Very Infrequently
Infrequently
Not Sure
Frequently
Very Frequently
 
 
 
How likely are you to use JDL Brooklyn Branch again?
 
Very Likely
 
Likely
 
Less Likely
 
Not Likely At all
 
 
 
How likely are you to recommend JDL Brooklyn Branch to a friend, family member, or colleague?
 
Very Likely
 
Likely
 
Less Likely
 
Not Likely At All
 
 
Please rate the following:
Knowledgeability of Staff
Friendliness of Staff
Quality of Services Offered
 
 
 
What programs/services would you like to see offered at JDL Brooklyn Branch?
   
 
 
 
Do you have any additional questions or comments for staff?