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  5. Customer Satisfaction Survey
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Exit Survey
 
 
How often are you attending the club?
 
Once per week
 
Twice per week
 
Three times per week
 
More
 
 
 
Did you notice any change in your:
 
Sleep
 
Energy
 
Weight
 
Ability to focus
 
Stress levels
 
Happiness
 
 
 
How many classes did you attend?
 
1-3
 
4-6
 
5-10
 
none
 
 
 
If you attended classes, which ones?
 
Yoga
 
Cycling
 
Zumba
 
Aerobic
 
TRX
 
Kettlebell
 
 
How likely are you to recommend this club to your friends?
Definitely Maybe Not Likely
 
 
 
 
What has been your favourite part of attending the club?
   
 
 
 
Did you attend a session with a fitness consultant?
 
Yes
 
No
 
 
 
What knowledge did you gain from your session with the fitness consultant?
   
 
 
 
What is your overall rating of The Athletic Club Waterloo?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied