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Customer Satisfaction Survey

Customer Satisfaction Survey
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Questions marked with an * are required Exit Survey
 
 
* First Name : 
* Last Name : 
* Address 1 : 
   Address 2 : 
* City : 
* State : 
* Zip : 
Phone : 
Email Address : 
 
 
 
* How did you hear about us?
 
 
 
* How likely are you to recommend ARS or use ARS again in the future?
 
Extremely
 
Very
 
Moderately
 
Slightly
 
Not at all
 
 
 
What services did you use? (select all that apply)
 
Water
 
Fire
 
Mold
 
Repairs
 
Other
 

 
 
How satisfied are you with the following:  (1 being not satisfied, 10 being extremely satisfied) 
1 2 3 4 5 6 7 8 9 10
* Response Time
* Professionalism
* Courtesy of Crew
* Cleanliness of Crew
* Job Completion
* Billing Procedures
 
 
 
Would you like to recognize a specific crew member or person that helped you?
   
 
 
 
What could ARS Flood & Fire Cleanup have done do to improve your experience?