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2011
October
C
Customer Satisfaction Survey for Nick
Customer Satisfaction Survey for Nick
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Hello:
You are invited to participate in our survey. It will take approximately 2 minutes to complete the questionnaire. These surveys are only monitored periodically. Please call us at 437-4357 or email us
[email protected]
, if you have a specific question or concern.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Mike Peterson at 239-437-4357 or by email at the email address specified below.
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
I Agree
How would you rate your overall level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
How do you use our services?
In Shop
Remote
Onsite
Other
How do you rate Nick Miller on the following attributes?
Well Above Average
Above Average
Average
Below Average
Well Below Average
Level of technical knowledge
Timely Manner
Professionalism
Quality of service
Answered all your questions
How do we rate in comparison to other companies that offer the same services?
Much higher
Somewhat higher
Same
Somewhat lower
Much lower
Don't know
How likely are you to continue using our services?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Have you ever recommended us to others?
No, never recommended
Have recommended once or twice
Have recommended several times
How did you find out about Computer Medics of SWFL?
Web Search
Newsletter
Yellow Pages
Car Signs
Referral
Facebook
Other (please specify)
Do you have any suggestions for improvement?
Would you like us to call you regarding your comments?
(It can take up to 1 week for response. For immediate help please call us at 239-437-4357)
Yes
No
Your Contact Information
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First Name
:
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Last Name
:
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Phone
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