Customer Satisfaction Survey Sample

Name

Please rate our tutor and this call

Select all that apply

The tutor was on-time for the class/session.

There was a delay in the call.

I heard nothing on the other side.

I heard noise in the call.

The call got disconnected.

I understood the lesson.

I will call again.

I will not call again

Other

The tutor was knowledgeable of the lesson she was teaching.

Yes

No

The tutor spoke clearly.

Yes

No

The tutor was respectful.

Yes

No

The tutor clearly explained the lesson.

Yes

No

The tutor challenged me to think.

Yes

No

The tutor encouraged me to raise questions or make comments.

Yes

No

I have learned a lot in this class.

Yes

No