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Surveys
2011
September
C
Customer Satisfactory Survey
Customer Satisfactory Survey
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To provide a better service to our valued customer, please kindly complete this survey.
Company name:
Contact person:
Product Quality & Complaint Handling
1.The general impression on our quality service
Excellent
Good
Average
Poor
Terrible
Not Applicable
2. Our complaint handling reponse
Excellent
Good
Average
Poor
Terrible
Not Applicable
3.The corrective action after complaint
Excellent
Good
Average
Poor
Terrible
Not Applicable
Sales & Marketing
Please rate your level of satisfaction with our sales representative in the following areas:
1.Responsiveness
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
Not Applicable
2. Professionalism
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
Not Applicable
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