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Surveys
2013
December
C
Customer Service Feedback Jennifer King
Customer Service Feedback Jennifer King
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Bonjour, chérie!
Thank you for visiting HautPâtisserie.com. We recently had the honor of providing you with some assistance regarding a product you purchased. Your patronage is truly valued, as is your opinion. You are invited to participate in our petit survey about your customer service experience and save 15% off your next purchase. Any feedback you can provide is appreciated and will be used to enhance your future encounters. Haut Pâtisserie respects your busy schedule, so the questionnaire was designed to be completed in less than 5 minutes.
Your participation in this questionnaire is completely voluntary. There are no foreseeable risks associated with this survey. Please complete the survey to the best of your ability, as it is very important for us to learn your opinions. If you feel uncomfortable answering any questions, you can withdraw from the survey at any point. Once the survey is completed, an email containing your 15% coupon code will arrive in your inbox.
We assure you, your feedback will be strictly confidential. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact the owner, Jennifer King, at 417-555-1212 or by email at the email address specified below.
Once again, thank you for your business and your comments. We look forward to hearing from you soon. Please start with the survey now by clicking on the
Continue
button below.
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What method did you use to contact HautPâtisserie.com?
Toll Free Number
Email
Web form
Live Chat
With what product/service did you require assistance?
Utensils/Cookware
Cookbooks
Pre-made Baked Goods
Chef Attire
Shipping/Delivery
Other
*
How satisfied were you with our response time?
Very satisfied
Satisfied
Neither Satisfied, Nor Dissatisfied
Dissatisfied
Very Dissatisfied
*
Was your Assistant Chef helpful and courteous?
Very helpful and courteous
Somewhat helpful and courteous
Helpful, but not courteous
Courteous, but not helpful
Neither helpful, nor courteous
*
How satisfied are you with the answer/resolution to your question?
Very Satisfied
Satisfied
Neither Satisfied, Nor Dissatisfied
Dissatisfied
Very Disastified
*
Based on your overall experience, will you shop our website again?
Yes, absolutely!
Probably.
I don't know.
Probably not.
No, I will not.
Please, give us any comments or suggestions to improve your experience:
www.HautPâtisserie.com
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