1. Surveys
  2. 2005
  3. March
  4. C
  5. Customer Service Representative Evaluation - COPIE
0%
 
 
In evaluating the overall IVP Sampler performance, was the quality of service you received:
 
Poor
 
Somewhat unsatisfactory
 
About average
 
Very satisfactory
 
Excellent
 
 
 
 
   
 
   
 
 
 
The customer service representative as very courteous.
 
Strongly disagree
 
Somewhat disagree
 
Neutral
 
Somewhat agree
 
Strongly agree
 
 
 
Was there anything about the courteousness of the service that stands out as being superior?
 
Patient
 
Enthusiastic
 
Listened carefully
 
Friendly
 
Responsive
 
Other
 
 
 
 
What about the IVP Sampler could be improved?
 
Not patient
 
Not enthusiastic
 
Didn't listen carefully
 
Unfriendly
 
Unresponsive
 
No improvement needed
 
Other
 
 
 
 
The waiting time for having my question addressed was satisfactory.
 
Strongly disagree
 
Somewhat disagree
 
Neutral
 
Somewhat agree
 
Strongly agree
 
 
 
My phone call was quickly transferred to the person who best could answer my question.
 
Strongly disagree
 
Somewhat disagree
 
Neutral
 
Somewhat agree
 
Strongly agree
 
Please contact [email protected] if you have any questions regarding this survey.