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Surveys
2013
June
C
Customer Service Satifaction
Customer Service Satifaction
0%
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Thank you for your recent StampedSentimentals.com purchase. You have been selected to take part in a customer satisfaction survey. Please take a few minutes to let us know what we are doing well and where we can improve. Your feedback is very important to us and will be used to better serve you in the future.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions or concerns that need to be addressed immediately, you may contact customer Support at
[email protected]
or call 1-678-723-5023.
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
What is the use of this purchase?
Personal
Gift
Business
For Yourself
How satisfied are you with our services?
Very Difficult
Difficult
Neutral
Easy
Very Easy
How helpful was the information (photographs and descriptions) on the website in helping you make your purchase decision?
Not clear at all
Slightly Clear
Moderately clear
Very clear
Extremely clear
How well did the product(s) you received match the product description(s) on the website?
Didn't Match
Matched Perfectly
Did you find the type of products and/or styles you were looking for?
Yes
No
Somewhat
Please rate the timeliness of delivery?
Poor
Fair
Neutral
Good
Excellent
How satisfied are you with the following:
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Quality of Products
Quality of Packaging
Overall Product Satisfaction
Website
Checkout Process
Customer Service
Overall
How likely are you to recommend this website to someone else?
Very Unlikely
Unlikely
Neutral
Likely
Very Likely
Please tell us what we can do to improve?
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