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| Was the customer representative courteous? |
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| Was the customer representative helpful with your questions? |
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| Did the F&Q page provide any help to your questions ? |
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| Did you contact the company more than once for the same problem? |
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| Will you use the F&Q page on our website for help? |
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| How satisfied are you with clear communication from the customer service representative? |
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| How satisfied are you with your problem being resolved in a timely manner? |
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| How satisfied are you with finding customer support on our website? |
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| How satisfied are you with the customer representative being professional? |
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| How satisfied are you with the customer service representative? |
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