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Customer Survey

How is CoursePacks Etc, Inc. doing? Let us know...
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CPE is conducting a completely voluntary survey to gain feedback from our customers. We are interested in your satisfaction and would like to gain knowledge of services we can provide in the future, including digital coursepacks. CPE is determined to keep your business and exceed your expectations.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
What is your satisfaction level with CPE for your previous term?
 
Very Satisfied
 
Satisfied
 
Neutral
 
Not Satisfied
 
Very Dissatisfied
 
Other
 
 
 
What is your overall satisfaction with CPE products and services?
 
Very Satisfied
 
Satisfied
 
Neutral
 
Not Satisfied
 
Very Dissatisfied
 
Other
 
 
 
How can we improve your experience with CPE?
   
 
 
 
Would you recommend CPE to someone else?
 
10 - Extremely likely
 
9
 
8
 
7
 
6
 
5 - Neutral
 
4
 
3
 
2
 
1
 
0 - Not at all likely
 
Other
 
 
 
Were your coursepacks delivered in a timely manner?
 
Strongly Agree
 
Agree
 
Undecided
 
Disagree
 
Strongly Disagree
 
Other
 
 
 
How can we better serve you?
   
 
 
Are you interested in providing digital coursepacks or e-Books to your students?
 
Yes (if yes, please select all devices that apply)
 
No (if no, your survey is complete. Ignore the final two questions and click submit. Thank You!)
 
iPad
 
iPhone
 
Computer (Netbook, Laptop or Desktop)
 
Android
 
Other

 
 
 
If you are interested in providing digital coursepacks would you want to offer Copyrighted material coursepacks, Only Non-Copyrighted material coursepacks or both?
   
 
 
 
What type(s) of functionality would you and your students prefer? (please mark all that apply)
 
Highlighting / Mark-Up
 
Inline Notes
 
Offline Viewing
 
Full Text Search
 
Google Lookup
 
Print (a certain % of the coursepack)
 
Video
 
Note Sharing
 
Other

 
Please contact [email protected] if you have any questions regarding this survey.
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