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Surveys
2008
October
C
Customer Survey
Customer Survey
How is CoursePacks Etc, Inc. doing? Let us know...
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CPE is conducting a completely voluntary survey to gain feedback from our customers. We are interested in your satisfaction and would like to gain knowledge of services we can provide in the future, including digital coursepacks. CPE is determined to keep your business and exceed your expectations.
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
What is your satisfaction level with CPE for your previous term?
Very Satisfied
Satisfied
Neutral
Not Satisfied
Very Dissatisfied
Other
What is your overall satisfaction with CPE products and services?
Very Satisfied
Satisfied
Neutral
Not Satisfied
Very Dissatisfied
Other
How can we improve your experience with CPE?
Would you recommend CPE to someone else?
10 - Extremely likely
9
8
7
6
5 - Neutral
4
3
2
1
0 - Not at all likely
Other
Were your coursepacks delivered in a timely manner?
Strongly Agree
Agree
Undecided
Disagree
Strongly Disagree
Other
How can we better serve you?
Are you interested in providing digital coursepacks or e-Books to your students?
Yes (if yes, please select all devices that apply)
No (if no, your survey is complete. Ignore the final two questions and click submit. Thank You!)
iPad
iPhone
Computer (Netbook, Laptop or Desktop)
Android
Other
If you are interested in providing digital coursepacks would you want to offer Copyrighted material coursepacks, Only Non-Copyrighted material coursepacks or both?
What type(s) of functionality would you and your students prefer? (please mark all that apply)
Highlighting / Mark-Up
Inline Notes
Offline Viewing
Full Text Search
Google Lookup
Print (a certain % of the coursepack)
Video
Note Sharing
Other
Please contact
[email protected]
if you have any questions regarding this survey.
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