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Surveys
2013
June
C
Customer Survey CAASS
Customer Survey CAASS
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Dear Customer,
At CAASS we take our commitment to providing you with quality products and service very seriously.
We ask that you kindly complete this survey in order to help us improve our systems and approach to our customers and the service we provide. If you have any questions about the survey, you may contact Jacquie Pavlik at (03) 5722 7600 or via e-mail
[email protected]
.
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
*
Taking into account all aspects of your experience with Merriwa CAASS, rate your satisfaction.
Very Satisfied
Satisfied
Neither
Dissatisfied
Very Dissatisfied
Comments
Comments
*
Considering all aspects of care and support, how do you rate the services we supply?
Very Satisfied
Satisfied
Neither
Dissatisfied
Very Dissatisfied
Comments
Comments
*
How do you rate Merriwa CAASS's performance in delivering services in a timely and considerate manner?
Very Satisfied
Satisfied
Neither
Dissatisfied
Very Dissatisfied
Comments
Comments
How satisfied are you with the following:
Very Satisfied
Satisfied
Neither
Dissatisfied
Very Dissatisfied
*
Professionalism
*
Understanding of Customer Needs
*
Price
*
Are you likely to establish or retain Merriwa CAASS as a support service of choice for services in the future?
Yes Definitely
Yes Possibly
Neither
Unsure
No
Comments
Comments
*
How likely is it that you would recommend our services to other customers?
Yes Definitely
Yes Possibly
Neither
Unsure
No
Are there any additional services for which Merriwa CAASS could help you with?
From your experience, what can Merriwa CAASS do to improve our services to you?
*
May we follow this survey with a phone call or personal visit to gather more information?
Yes
No
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