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  1. Surveys
  2. 2012
  3. March
  4. C
  5. Customer's perception of Google
0%
Exit Survey »
 
 
Do you use internet to make a search?
(If no, then terminate)
 
a) Yes
 
b) No
 
 
 
How long on an average do you use internet daily to make a search?
 
a) Less than half an hour
 
b) Half an hour to an hour
 
c) 1-2 hours
 
d) 2-3 hours
 
e) More than 3 hours
 
 
 
Do use Google to make a search?
 
a) Yes
 
b) No
 
 
 
How many links do you have to open on an average to fetch the relevant data?
 
a) 1-5 links
 
b) 6-10 links
 
c) 11-15 links
 
d) More than 15
 
 
 
After how many pages of search result do you change your query?
 
a) After visiting the first few links the first page.
 
b) 1
 
c) 2
 
d) 3
 
e) More than 3
 
 
 
How Many times on an average do you change the keyword in the search bar to get the relevant data?
 
a) Do not have to change it.
 
b) Once
 
c) Twice
 
d) Thrice
 
e) More than three times
 
 
Please rate the following attributes in terms of their importance to you:
Very important Moderately important Neither important nor unimportant Moderately unimportant Very unimportant
Connect between the links provided with the keyword I specify.
Absence of clutter on the search page because of sponsored links.
The time I take to fetch the right data or the data I am looking for.
 
 
Please rate the following attributes for Google in terms of your satisfaction:
Very Satisfied Satisfied Neither satisfied nor unsatisfied Very Unsatisfied Unsatisfied
Connect between the links provided with the keyword I specify.
clutter on the search page because of sponsored links.
The time I take to fetch the right data or the data I am looking for.
 
 
 
Name the search engine that you use the most besides Google.
   
 
 
 
 
 
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