dashpay feedback survey

To our valued customer,

Please can we have 10 minutes of your time to complete this survey from dashpay.

The purpose of this survey is to understand how you feel about dashpay as your card processing provider and to improve on any issues that you are having.

We would value your feedback.

Thanks you,

The dashpay team.

How satisfied are you with the following:

	Very Unsatisfied	Unsatisfied	Neutral	Satisfied	Very Satisfied
Ingenico Terminal Device/s

dashpay Web Portal

dashpay Call Centre

When calling the dashpay call centre, how effective were we in resolving your query?

How would you rate the ease of use of the dashpay web portal?

If applicable, do you have any suggestions on how we could improve the dashpay web portal?

How often do you have face-to-face meetings with your dashpay sales consultant?

How would you rate the service you have received from your dashpay sales consultant?

When experiencing a technical problem with your Ingenico terminal device/s, how satisfied were you with the speed at which we resolved your problem?

If applicable, please elaborate on our efficiency/inefficiency in resolving technical problems with your Ingenico terminal device:

How satisfied are you with the speed at which your daily transactions are reconciled?