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Hello:

You are invited to participate in this online questionnaire, which will assist in the development of DCT’s Network Architecture Map. This map will inventory the current network environment and infrastructure, and be used to construct and maintain a high performance network with the resilience to support the increased demands of future growth.

As a project team member and spokesperson for your department’s end-users, your input is critical to achieve this desired end state. Since the goal of this questionnaire is to gather honest feedback, respondents will not be asked to identify themselves by name. However, because some of the information sought is potentially identifiable, we cannot ensure complete anonymity.

As you answer each question, please be aware that you will not be able to revise a previous answer once you have proceeded to the next question. This is an untimed questionnaire, so please take your time in responding to each question.

If you have questions at any time about this questionnaire, you may contact William Long at 404-937-3323 or by email at [email protected].

Thank you very much for your time. Please start with the survey now by clicking on the Continue button below.
 
 
 
* 1. What is the title of your direct supervisor?
   
 
 
 
* 2. How many people directly report to you?
 
0
 
1-3
 
4-6
 
7-10
 
More than 10
 
 
 
* 3. How would you report a suspected computer virus?
 
Contact the DTech Help Desk
 
Contact IT Director
 
Contact Immediate Supervisor
 
Contact CEO
 
Contact No One
 
 
 
* 4. To whom would you report an email requesting proprietary or secret DCT information?
 
DTech Help Desk
 
Human Resources
 
Immediate Supervisor
 
CEO
 
No one
 
 
 
* 5. What is your Official Title?
   
 
 
 
* 6. Describe your general Day to Day duties.
   
* Of your general Day to Day duties, which are considered primary?
   
* Of your general Day to Day duties, which are shared amongst other DCT personnel?
   
 
 
 
* 7. Who performs your primary duties in your absence?
   
 
 
 
* 8. Is this person permitted to make an independent decision regarding a primary duty in your absence?
 
Yes
 
No
 
 
 
* 9. Have you been provided any standard operating procedures to complete your duties?
 
Yes
 
No
 
 
 
* 10. Which industry standard(s) do you follow to fulfill your duties?
   
 
 
 
* 11. Do you back up your data files?
 
Yes
 
No
 
 
 
* How often, and on which device(s) do you back up your data files?
   
 
 
 
* 12. Which application(s) do you use to perform your essential duties?
 
SAP
 
AS400 Epicor
 
MQ1
 
DDMS
 
NOVA Time
 
PayChex
 
Spinfire
 
www.dchem.com
 
MS Office
 
Email
 
Other

 
 
 
* 13. Do you find it necessary to make changes or modifications to DCT software applications to help you perform your responsibilities?
 
Yes
 
No
 
 
 
* Describe how you make changes or modifications to DCT software applications.
   
 
 
 
* 14. Which mail system(s) do you use to perform your essential duties?
 
Microsoft Outlook
 
Microsoft Outlook Web Access
 
GMAIL, Yahoo or other custom personal application
 
Custom Web mail application
 
Other
 

 
 
 
* 15. Do you encounter error messages when using DCT software applications?
 
Yes
 
No
 
 
 
* How often?
 
Once a day
 
Once a week
 
Once a month
 
Other
 
 
 
 
* Name the application(s) that are most problematic and, for each application, explain the issue(s) you encounter.
   
 
 
 
* 16. Which file system(s) do you use to store DTech information?
 
On the Server in the Network Drive assigned to your name
 
Dropbox
 
Thumb Drive or Flash Drive
 
On the Server in the Network Share Drive assigned to your team or project
 
Portable Hard Drive
 
On the DTech computer in various places
 
One Drive
 
Other
 

 
 
 
* 17. Please list any additional applications you use to perform your primary and additional duties.
   
 
 
 
* 18. What else would you like to share with IT that could help to assess and improve DCT system capabilities?
   
 
 
 
* Are you a member of the Information Technology Department?
 
Yes
 
No
 
 
 
* 1. How would you report a suspected network virus outbreak?
 
Contact Intellicomp
 
Contact IT Director
 
Contact Immediate Supervisor
 
Contact CEO
 
Contact No One
 
 
 
* 2. Upon which of the following do you perform application administration?
 
AS400 Server
 
AS400 Applications
 
Microsoft Exchange Server
 
Microsoft Outlook Web Access
 
Email SPAM Filter
 
Symantec Backup Exec
 
Other
 

 
 
 
* 3. Upon which of the following do you perform Systems Administration?
 
DCT.mail.inc
 
DCT.file
 
DCT.corp
 
PWIAPPS
 
SAP - Domain server for SAP
 
ACT Server
 
Spiceworks
 
Kasperky Endpoint Security 10
 
Kasperky Security 8.0 for MS Exchange Server
 
Other
 

 
 
 
* 4. Upon which of the following do you perform Telecom Administration?
 
VOIP Phones Zultys models 33i and 35i
 
MXIE Server Software
 
Zultys Client Software
 
Other
 

 
 
 
* 5. Upon which of the following do you perform Network Device Administration?
 
Routers
 
Switches
 
Sonic Wall Firewall
 
VPN Software
 
Sonicwall NetExtender Client
 
Other
 

 
 
 
* 6. Upon which of the following do you perform Office Automation Support and Administration?
 
Office 2007 SP3
 
Adobe
 
MS Windows 7 Professional
 
MS Outlook
 
MS Outlook Web Access
 
Other
 

 
 
 
* 7. Do you perform management of the third party, Intellicomp Management?
 
Yes
 
No

 
 
 
* Do you perform management of any additional Third Parties?
   
 
 
 
* 8. Which file system(s) do you use to store DTech information including log files?
 
On the Server in the Network Drive assigned to your name
 
DropBox
 
Thumb Drive or Flash Drive
 
On the Server in the Network Share Drive assigned to your team or project
 
Portable Hard Drive
 
On the DTech computer in various places
 
One Drive
 
Other