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De La Fontaine_Software Survey

De La Fontaine Software Survey_September 2014
 
 
Dear customer, 

In order to better understand our customers' work habits, we are currently conducting a study on the different softwares used in the hollow metal doors and frames industry.

We invite you to participate in our survey.  It will take you less than three (3) minutes to complete the questionnaire.
Your participation in this study is completely voluntary, but your opinion will strongly help us!

Please note that the survey will be avalaible until September 29, 2014. An answer before this date will be very appreciated.

Your survey answers will be strictly confidential and data from this research will be reported in the aggregate only. The information will be coded and will remain confidential.

If you have any questions on the survey or the procedures, you may contact Stéphane Richer, Sales and Marketing Director at DE LA FONTAINE by phone at 1-800-565-9230 ext. 236 or by email at [email protected] 

Thank you very much for your time and support.
Please begin with the survey by clicking on the NEXT button below.
 
 
 
Is your company using a software solution (ex. Comsense, Avaware, etc.) for its door, frame and hardware business?
 
Yes
 
No
 
 
 
Which software do you use?
 
Avaware
 
Comsense (Windows)
 
Comsense (Dos)
 
EPWS (Emullion)
 
Pro-Tech
 
Specworks
 
A homemade software
 
Other, please specify
 
 
 
What do you do with this software?
Please answer for each product category. (Check if applicable)
Doors Frames Hardware
Detail
Schedule
Order
 
 
 
How satisfied are you with this software?
Very unsatisfied
Unsatisfied
Neutral
Satisfied
Very satisfied
 
 
Please feel free to comment on your previous answer about your appreciation of this software.
   
 
 
 
Are you planning to change this software soon?
 
Yes
 
No
 
I don't know
 
 
 
To which software are you planning to change?
   
 
 
 
Why don't you use any software? Are there any specific reasons? 
   
 
 
 
Are you planning to use a software soon?
 
Yes
 
No
 
I don't know
 
 
 
Which software are you planning to use soon?
 
Avaware
 
Comsense (Windows)
 
Comsense (Dos)
 
EPWS (Emullion)
 
Pro-Tech
 
Specworks
 
Other, please specify
 
 
 
What are you planning to do with this future software?
Please answer for each product category. (Check if applicable)
Doors Frames Hardware
Detail
Schedule
Order
 
 
 
DE  LA FONTAINE ORDER FORMS
 
 
How satisfied are you with the actual DE LA FONTAINE order forms?
I hate it, there is nothing good.
I don't really like it.
I'm neutral.
I like it.
I love it, there is nothing to change!
 
 
Please feel free to comment on your previous answer about your appreciation of the DE LA FONTAINE actual order forms.
   
 
 
 
If you had to choose between the following options, which would be your favorite?
Please drag and rank (1st to 6th) the following choices in order of interest.
Drag your choices here to rank them
     
     
    According to you, is it important that DE LA FONTAINE includes its price list and nomenclature into the following softwares?
    Please rate the importance level for each software.
    Not at all Not very important I don't know Important Very Important
    Avaware
    -
    Comsense
    -
    Pro-Tech
    -
    Specworks
    -
    EPWS (Emullion)
    -
     
     
     
    Please feel free to comment or make suggestions about the software situation. We value your opinion.
       
     
    www.delafontaine.com | 1 800 565-9230