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Surveys
2011
June
D
Delegate Experience
Delegate Experience
0%
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How useful was the information on the website?
Very helpful
Too much information
Could have been clearer
Not useful at all
When booking the course, was the website easy to use, or, if you dealt directly with the company, were the responses to your questions dealt with quickly and efficiently?
Booking via the website was easy
Booking via the website was difficult to follow
Arranging via e mail was easy
When on the course, was the course material presented in an easy to follow manner?
I followed the course with ease
The trainer rushed to quickly through the course
All my questions were fully answered
My questions were not answered in a way that I could understand
Other
Concerning the training style:
The use of real life stories really enhanced my understanding
There were too many jokes, stick to what is in the IFS manual
My questions were answered in a way that I could easily understand
My questions were not answered in a way that I could easily understand
I felt too intimidated to ask a question
Other
Regarding the material provided:
It was clear consise and helpful
It was difficult to comprehend
It was no help at all
Looking at "expanded slides / notes" on the CD:
They were very helpful in my revision
They confused me when revising
It allowed me to "take the course" again
I did not use them
Other
Looking at the questions provided on the course:
They were useful in helping me to understand the subject more fully
They were tougher than the actual exam
They were approximately on par with the exam
They were too easy compared with the exam
Other
With regards to the accommodation / refreshments provided:
The accommodation / refeshments were not up to the standard I would expect
It was no better / no worse than I expected
I was well looked after and comfortable with the environment
Other
If I needed clarification on a topic after the course had ended:
The query was dealt with quickly
The response was too slow
The response was clear
The response still left me baffled
Other
My overall experience was:
Excellent
Good
Ok
Disappointing
A waste of money
Other
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