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Surveys
2014
March
D
Department Structure
Department Structure
Eligibility Survey
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Hello,
Katrina and I are being tasked with a lot of very important goals for the remainder of the year centered around the first in first out concept, quality and productivity. We would like to have some input from the team as you are the ones in the middle of the workflow experiencing the challenges and sucssesses of our current processes and changes we have been making. Please take a few minutes over the next day to complete this survey and feel free to come visit as well.
Do you understand the philosophy of first in first out and our "TEAM" thought process?
Yes
No
Sorta
If you could adjust one thing about the first in first out concept what would it be?
How do YOU rate the following items?
Little priority
As much priority as the next thing
Highest priority
Internal call
External call
Voicemail
Email Response
Document completion
Billing
Contact Relations
How satisfied are you in your position on a daily basis?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Overall how satisfied are you with the current two person structure?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
What thoughts or suggestions do you have related to the department structure and workflow?
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