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Dear Valuable Customer,
You are invited to participate in DHL Global Forwarding Qatar Customer Survey. It will take approximately 2 minutes to complete the questionnaire.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Khaled Mohie at [email protected].
Thank you very much for your time and support.
Best Regards,
DHL Global Forwarding Qatar Team
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| How satisfied are you with our services? |
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| * Do our Customer Service agents attend to your calls on time? |
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| * Do you find our Customer Service has the required knowledge for your business? |
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| * How do you find our Follow up on your shipments? |
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| * How do you find our Clearance Process and duration? |
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| * How do you find our delivery schedule for your shipments after clearance? |
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| * How do you find our prices compared to the service we introduce? |
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| * How do you find our Transit Time for your shipments? |
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| * How satisfied are you with the accuracy of your invoices and receiving them on time? |
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