Digi-Brains Customer Satisfaction - BE Antwerpen

Dear Customer,
We want to hear about your recent experience of our Digi-Brains Shop.
Please answer the questions below as we are always looking for any way in which we can improve!
Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

I Agree

What kind of service you have used from us?

For what kind of repair?

Within warranty

Out of warranty

Has the device been repaired to your satisfaction?

How satisfied were you with length of time needed to repair your product?

How satisfied were you with explanation of what was done to repair the unit?

Would you recommend our services to a friend?

«Very Unlikely						Very Likely»
0	1	2	3	4	5	6	7	8	9	10

If you still have a problem, please consider giving us another chance to fix it.

Yes, you may contact me.

No, not needed.

Your name:

Mobile number:

Email address:

Has the device been repaired to your satisfaction?

What is your impression of the total repair charge?

«Expensive						Correct»
0	1	2	3	4	5	6	7	8	9	10

How satisfied were you with explanation of what was done to repair the unit?

Would you recommend our services to a friend?

«Very Unlikely						Very Likely»
0	1	2	3	4	5	6	7	8	9	10

If you still have a problem, please consider giving us another chance to fix it. Complete your details below, so we contact you.

Yes, you may contact me.

No, not needed.

Name

Mobile Number

Email address

For what kind of support did you needed our service?

Setting up my device

Email configuration

General Functionalities

Backup and restore

All the above

How satisfied where you with the explanation of our staff?

How satisfied are you with the solution provide to your question??

Did the staff shown you all our other offerings?

Yes

No

Would you recommend our services to a friend?

«Very Unlikely						Very Likely»
0	1	2	3	4	5	6	7	8	9	10

If you still have a problem, please consider giving us another chance to fix it. Complete your details below, so we contact you.

Yes, you may contact me.

No, not needed

Name

Mobile Number

Email address

What did you purchase?

Accessories

APPcessories

Nothing

Did you find what you where looking for?

Yes

No

If not, please specify

How did you like our:

APPcessories

Accessories

How satisfied where you with the explanation of our staff?

Would you recommend our products to a friend?

«Very Unlikely						Very Likely»
0	1	2	3	4	5	6	7	8	9	10

What is your impression of the Insurance charge?

How satisfied where you with the explanation of our staff?

Would you recommend our insurances to a friend?

«Very Unlikely						Very Likely»
0	1	2	3	4	5	6	7	8	9	10

Please tell us what we could do to improve our store:

Please rate the following:

Store

Staff

Opening Hours

Accessories

Appcessories

Services

Repair Possibilities

Please tell us what we could do to improve our store: