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Personal Details
First Name : 
Last Name : 
Phone : 
Email Address : 
 
 
 
Number of Family Members
 
1-2
 
3-5
 
6-10
 
More than 10
 
 
 
* During the most recent purchase how did you visit the store?


 
BY Person
 
By telephone
 
Via internet
 
Through a dealer or retailer
 
Other
 
 
 
 
* Did you found anything suitable to you while purchasing?
 
Strongly Agree
 
Disagree
 
Neutral
 
Strongly Disagree
 
 
 
* Do You have following accounts
 
Face Book
 
Twitter
 
Instagram
 
Whats app
 
Other
 
 
 
 
* If yes how many times do you use in a day
 
1-2
 
3-5
 
6-10
 
More than 6 times
 
 
 
*

Overall, how satisfied are you with the customer service experience that you received from any website which you purchased?

 
Very Dissatisfied
 
Somewhat Dissatisfied
 
Neutral
 
Somewhat Satisfied
 
Very Satisfied
 
 
 
*

If you were less than totally satisfied, what could have been done to serve you better?

   
 
 
 
* Give your Comments/Suggestions: