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Surveys
2012
March
D
Douglas Steel Supply Customer Feedback Survey
Douglas Steel Supply Customer Feedback Survey
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Timeliness of Quotes
Outstanding
Above Average
Satisfactory
Below Average
Poor
Accuracy of Quotes
Outstanding
Above Average
Satisfactory
Below Average
Poor
Responsiveness of Sales contact to your inquiries
Outstanding
Above Average
Satisfactory
Below Average
Poor
Responsiveness of Customer Service contact to your inquiries
Outstanding
Above Average
Satisfactory
Below Average
Poor
Notification of delays or changes to your order
Outstanding
Above Average
Satisfactory
Below Average
Poor
Turn-around time on your orders
Outstanding
Above Average
Satisfactory
Below Average
Poor
Accuracy of Shipments
Outstanding
Above Average
Satisfactory
Below Average
Poor
Accuracy of shipping documents
Outstanding
Above Average
Satisfactory
Below Average
Poor
Accuracy of invoices
Outstanding
Above Average
Satisfactory
Below Average
Poor
Responsiveness of Technical Staff to your inquiries
Outstanding
Above Average
Satisfactory
Below Average
Poor
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