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  1. Surveys
  2. 2010
  3. September
  4. D
  5. DSI Underground- Salt Lake City
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How would you rate your overall level of satisfaction with us?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
Please give us more information if something really dissatisfies you.
   
 
 
How do we rate on the following attributes?
Well Below Average Below Average Average Above Average Well Above Average
Customer service experience
Professionalism
Purchase experience
Quality of products
Understanding customers' needs
Cost of products
On time delivery
 
 
How would you rate your experience / interaction with DSI personnel?
 
Very Poor
 
Poor
 
Average
 
Great
 
Exceptional
 
 
 
Please tell us about anything that was "Well Below Average" or "Below Average."
   
 
 
 
How likely are you to continue using our products?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
Would you recommend DSI products to others?
 
No
 
Yes
 
 
 
How do we rate in comparison to other companies that offer the same products?
 
Much higher
 
Somewhat higher
 
Same
 
Somewhat lower
 
Much lower
 
Don't know
 
 
 
Do you have any suggestions for improvement?
   
 
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