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  1. Surveys
  2. 2015
  3. November
  4. D
  5. DSI Underground Systems, Inc

DSI Underground Systems, Inc

0%
Exit Survey
 
 
Hello:
You are invited to participate in our Customer Satisfaction Survey. In this survey you will find questions about our products, service and personnel. It will take approximately 5 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. If you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
 
How would you describe the ordering process at DSI Underground Systems?
 
Easy and Convenient
 
Average
 
Difficult
 
 
 
How well does DSI respond to mine emergencies?
 
Excellent
 
Fair
 
Poor
 
 
 
The quality of Roof Bolts, Plates and Resin at DSI Underground Systems:
 
Exceeds expectations
 
Meets expectations
 
Does not meet expectations
 
 
 
The level of quality and service provided by DSI compared to other suppliers:
 
Exceeds other suppliers
 
Equal to other suppliers
 
Below other suppliers
 
 
 
Your level of confidence in DSI's products is:
 
High
 
Average
 
Low
 
 
 
The product support provided by DSI's Sales and Technical Representatives:
 
Exceeds expectations
 
Meets expectations
 
Does not meet expectations
 
 
 
The responsiveness of DSI to customer concerns/complaints:
 
Excellent
 
Average
 
Poor
 
 
 
How well does DSI Customer Service respond to and handle requests, quotes and inquiries?
 
Exceeds
 
Meets
 
Needs improvement
 
 
 
Please let us know what you think we do right to make your experience with DSI a good one. If you are less than satisfied with DSI, what can we do to improve our service?
   
 
If you have any comments that you would like to share about our Products, Service or Personnel, we want to hear from you!