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  2. 2017
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  4. E
  5. E-BANKING CHALLENGES AND OPPORTUNITIES IN THE INDI
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Questions marked with a * are required Exit Survey
 
 
* Gender?
 
male
 
female
 
 
 

In which
Bank do you have your account?




 
SBI
 
ICICI
 
HDFC
 
AXIS
 
OTHERS

 
 
 

Whom do you
approach to know about E-Banking 



                 Services?




 
Friends
 
Relatives
 
Colleagues
 
Bankers

 
 
 

. What were
your reasons for choosing online



                 banking services? 



               

 
To save time
 
No paper formality
 
Instant processing

 
 
 

. How
frequently do you use E-banking services per



                 month?




 
les than 1
 
1 to 3 times
 
3 to 8 times
 
8 to 12 times
 
over 12 times

 
 
 

How
satisfied are you with online banking services?




 
satisfied
 
neutral
 
unsatisfied
 
very unsatisfied

 
 
 

Have you
ever had any difficulty for signing  in to
the



                  bank's website?

 
yes
 
no

 
 
 

What type of
banking  facility would you like to use
over



      internet?

 
personal banking 
 
business transaction
 
both