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  1. Surveys
  2. 2011
  3. October
  4. E
  5. E-Commerce Survey
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Exit Survey »
 
 
Hello:
You are invited to participate in our survey about e-commerce sites in India.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact T A Joseph or Siddharth Sharma at [email protected] and [email protected] respectively.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
YOUR NAME:
   
 
 
 
AGE
   
 
 
 
OCCUPATION
   
 
 
 
Income per month
 
Not earning
 
Less than 10,000
 
10,000 - 20,000
 
20,000 to 35,000
 
35,000 to 50,000
 
50,000 to 65,000
 
65,000 and above
 
 
How satisfied are you with the following:
The online store always meet my expectations
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Online Retail stores(such as shoppers stop, etc)
Online Travel stores(such as cleartrip, make mytrip, spicejet)
Online Matrimony stores(such as bharatmatrimony, shaadi)
 
 
How satisfied are you with the following:
The company always provides good products/services
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Online Retail stores(such as shoppers stop, etc)
Online Travel stores(such as cleartrip, make mytrip, spicejet)
Online Matrimony stores(such as bharatmatrimony, shaadi)
 
 
How satisfied are you with the following:
I can always rely on the company to deliver what it promises
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Online Retail stores(such as shoppers stop, etc)
Online Travel stores(such as cleartrip, make mytrip, spicejet)
Online Matrimony stores(such as bharatmatrimony, shaadi)
 
 
How satisfied are you with the following:
I have a great confidence in the most of the below categories
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Online Retail stores(such as shoppers stop, etc)
Online Travel stores(such as cleartrip, make mytrip, spicejet)
Online Matrimony stores(such as bharatmatrimony, shaadi)
 
 
How much do you agree with the below statement:
The below category of store rewards its loyal customers
Strongly Disagree Slightly Disagree Neutral Slightly Agree Strongly Agree
Online Retail stores(such as shoppers stop, etc)
Online Travel stores(such as cleartrip, make mytrip, spicejet)
Online Matrimony stores(such as bharatmatrimony, shaadi)
 
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