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  1. Surveys
  2. 2012
  3. June
  4. E
  5. e-Survey on B2B Training Service
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Dear Valued Supplier,

Good day,
You are invited to participate in B2B survey. It will take approximately 10 - 15 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact B2B personnel,Ms.Teoh Sallen at 03-2161 1088 ext 152 or by email at the email address specified below.
[email protected]

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
Company Name:
   
 
 
 
1. Are you the end user for B2B EDI system?
 
Yes
 
No
 
Other, please specify
 
 
 
 
2. How frequent you login to B2B EDI system?
 
Daily
 
Weekly
 
Monthly
 
Annually
 
Other, please justify
 
 
3. Please rate the following questions in regards to the EDI system process at B2B Commerce (M) Sdn Bhd.
Poor Below Average Average Good Excellent
(A) Easy to use.
(B) System availability.
(C) Website security.
(D) Data accuracy.
(E) Overall satisfaction.
 
4. Please rate the following questions in regards to the training process at B2B Commerce (M) Sdn Bhd.
Poor Below Average Average Good Excellent
(A) Training material.
(B) Presenter knowledge.
(C) Staff presentation skills.
(D) Staff ability to assist supplier.
(E) Overall satisfaction.
 
 
5. According to you, which of the given options should be improved?
 
System performance.
 
Presentation.
 
Training material.
 
Customer care.
 
Other, please justify
 
 
 
 
------ Thank you for your paticipate on B2B e-survey ---------
 
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