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Hello,
You are invited to participate in my survey on online shopping experience of Indian consumers as part of my project:e-tailing in India.It will take you less than 5 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Ms.Sujiria Joshu by email at [email protected]

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
 
How often do you shop online?
 
Weekly
 
Monthly
 
Quarterly
 
Annually
 
Other
 
 
 
 
What category of products do you prefer buying online?
 
Apparels
 
Cosmetics
 
Healthcare
 
FMCG
 
Groceries
 
Books
 
Jewellery
 
Toys
 
Other
 
 
 
 
Do you find the variety available in the above categories satisfactory enough?
 
Yes
 
No
 
Can't say
 
 
 
Do you find the products (on delivery) the same as shown in the display of the online shopping portals?
 
Yes
 
No
 
Can't say
 
 
 
Would you buy expensive/premium goods online?
 
Yes
 
No
 
Can't say
 
 
 
Do you find the return policy of the online shopping portals to be hassle free?
 
Yes
 
No
 
Can't say
 
 
 
Would you recommend online shopping to others?
 
Yes
 
No
 
Can't say
 
 
 
If yes, which category of products would you suggest that people should not buy online?
 
Apparels
 
Cosmetics
 
Healthcare
 
FMCG
 
Groceries
 
Books
 
Jewellery
 
Toys
 
Other
 
 
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