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I am a Master student in Business Administration, University of Sri Jayewardenepura. I am carrying out a study on how customers perceive service quality at Enviro Water Systems (Pvt) Ltd; which is I am working for. I will appreciate your honest opinions in filling the questionnaire. Also the findings of this study will be used for the improvement of the service quality offered to you. Thank you.
Instructions for filling the questionnaire.
1. Please fill general information questions asked in first part.
2. Fill each part related to the services supplied to you.
i.e. Ø Water or waste water treatment system – Project
Ø Preventive maintenance services – Maintenance
Ø Industrial water treatment chemical - Chemical
3. If you are receiving more than one service, kindly fill questions asked for each service separately |
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| Your Highest Education Level |
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| Your working experience with the company |
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