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Surveys
2013
July
E
ELD Workplace
ELD Workplace
0%
Questions marked with an
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Exit Survey
*
How is morale around the division?
The morale of the entire division is good
My morale is good, but others have lower levels of morale
My morale is low, but the rest of the division is fine
The morale of the entire division is low
*
What is the best way to characterize your workload?
I am overwhelmed on a daily basis
I am very busy at times and slow at others
I generally have enough to work on but not swamped
I routinely need more things to work on
*
What is the biggest factor limiting your production?
Too many administrative tasks
Spending time on unproductive brokers/submissions
Systems limitations
Co-workers
My own motivation
Other
*
Is the division heading in the right direction?
The entire division is on the right course
My group is on the right course, while others are on the wrong course
My group is on the wrong course, while others are on the right course
The entire division is on the wrong course
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What would be the best way to grow profitably?
Hire more underwriters and/or support staff
Reallocate current staff in a more productive manner
Travel and market more
Invest in more efficient systems and processes
Enter a new line of business
Other
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How would you characterize training opportunities?
The combination of internal training sessions and corporate offerings are fine
We need to bring in outside sources and/or send employees to formal training seminars
Most training is a waste of time
We should offer more training but with internal resources like claims
*
Describe the regulatory group (rate, form, and endorsement filings)?
The entire process is not working
The process is fine, but we need more staff
The process and staffing levels are fine
The staff is fine, but the processes are broken
What things are we doing really well as a division?
What things need to be improved on the most?
What is senior management missing that would be a great opportunity to improve the operations of ELD and help us be more successful?
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