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Hello:
You are invited to participate in our survey [Assessment of challenges with using EHR to achieve Meaningful Use]. In this survey, approximately [Approximate Respondents] people will be asked to complete a survey that asks questions about [Electronic Health Records use]. It will take approximately [5] minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions. Change does happen based on your opinion and your feedback.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Stephen Kamau] at [email protected]

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
 
Overall, how do you feel about your experience with Electronic Health Record systems?
 
Excellent
 
Very Good
 
Good
 
Fair
 
Poor
 
 
 
[Besides AlScripts] Have you ever had any other experience with a different EHR system?
 
Yes
 
No
 
I don't Know
 
 
 
How would rate ease of use with the current EHR system [Alscripts, CERNER, EPIC] ?
 
Excellent
 
Very good
 
Adequate
 
Fair
 
Poor
 
Other
 
 
 
 
If you had a choice, would you prefer to keep some aspects of paper documentation?
 
Yes
 
No
 
Other
 
 
 
 
How would you rate support [technical, training, hardware issues] during and after EHR implementation?
 
Excellent
 
Very Good
 
Good
 
Fair
 
Other
 
 
 
 
How much time did you have for EHR training?
 
More than 10 Hours total
 
Less thank 5 Hours
 
Less thank 2 Hours
 
Other
 
 
 
 
In your opinion, do you feel that time was sufficient in preparing you for Go-Live?
 
Yes
 
No
 
Other
 
 
 
 
During Go-Live, when you requested for assistance, how quickly did you get help?
 
Immediately
 
Within 30 minutes
 
More than 1 hour
 
Left voicemail at command center
 
Never
 
Did not need any help
 
Other
 
 
 
 
Overall, how satisfied were you with EHR support during Go-Live?
 
Very satisfied
 
Satisfied
 
Average
 
Dissatisfied
 
Very dissatisfied
 
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