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Surveys
2017
April
E
Element Client Survey
Element Client Survey
0%
Exit Survey
Dear valued customer
As an important client of Element Consulting Engineers, we value your opinion about our service and would appreciate it if you would take the time to complete this client satisfaction survey. The purpose of the questionnaire, as part of our quality assurance system, is to obtain feedback on performance and to identify areas of improvement.
Please complete the questions below to enable our company to continually evaluate and improve upon our performance.
Client contact details
Client Name/Company Name
:
Project Manager Name
:
Phone
:
Email Address
:
Project description and scope
Element Consulting Engineers role in the project (i.e. Civil, Structural, Electrical Engineers, Project Managers etc)
Project construction value
Project Start date
Project end date (if not current)
How satisfied are you with the following:
Very Dissatisfied
Not Satisfied
Neutral
Satisfied
Very Satisfied
Quality performance
Time performance
Risk management
Cost control
Turnaround times
How satisfied are you with the following:
Very Dissatisfied
Not Satisfied
Neutral
Satisfied
Very Satisfied
Element Consulting Engineers communicated effectively, with clear and professional correspondence
Element Consulting Engineers handle problems quickly and effectively
Considering your complete experience with our company, how likely would you be to recommend our services to a colleague?
1 - star highly unlikely 5 stars - highly likely
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