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Dear Customer:



Thank you for contacting our Customer Support Center for your needs. My name is Molly Musteric, Director of Entertainment Partners’ Customer Support.


We take customer feedback seriously and make every attempt to meet each customer’s expectations whenever possible. If you could take a moment to answer the following questions we would appreciate hearing from you.



Sincerely,

Molly Musteric

Director
 
 
 
1. How did you hear about the Entertainment Partners (EP) Training?
 
EP Website (www.entertainmentpartners.com)
 
Colleague
 
Facebook
 
Twitter
 
 

2. Where was your class held?
 
At EP in our Training facilities
 
Over the phone
 
At your office
 
 

3. What product did your training class cover?
 
Global Vista
 
Vista
 
Vista II
 
VPO Production Suite (Doc Management)
 
VPO Payroll
 
Budgeting
 
Scheduling
 
EP Petty Cash Card
 
 
 
4. Is this the first time you have taken a class with us?
 
Yes
 
No
 
 
 
If no, what product were you trained on last time?
 
Global Vista
 
Vista
 
Vista II
 
VPO Production Suite (Doc Management)
 
VPO Payroll
 
Budgeting
 
Scheduling
 
EP Petty Cash Card
 
 
 
 
 
5. Do you currently own EP Budgeting, Scheduling or Paymaster?
 
Yes
 
No
 
 
 
If yes, which version do you own?
   
 
 
6. How satisfied are you:
Very Satisfied Satisfied Dissatisfied Very Dissatisfied
With how well the course met your training needs?
That Entertainment Partners' training personnel are sufficiently knowledgeable and professional?
With the location and quality of our training facility?
With Entertainment Partners' training course you received?
 
 
7. How can we improve our training courses?
   
 
 
 
8. What other training courses would you like us to offer?
   
 
 
 
9. Would you recommend Entertainment Partners' training classes to colleagues or contacts within your industry?
 
Yes
 
No
 
Not sure
 
 
 
10. Would you like to receive software or product updates and information on EP focus groups?
 
Yes
 
No
 
 
 
If yes, please fill in your name, email, and/or phone number.
   
 
 
 
11. Would you like to be contacted about your feedback provided?
 
Yes
 
No
 
 
 
If yes, please fill in your name, email, and/or phone number.
   
 
 
 
Your feedback is invaluable for us. We appreciate your time. As always, we thank you for choosing Entertainment Partners.



If you have any comments or concerns about this survey please contact: -


Entertainment Partners

Molly Musteric

2835 North Naomi

Burbank, CA, 91504

 
Please contact [email protected] if you have any questions regarding this survey.
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