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  2. 2012
  3. September
  4. E
  5. ESS 2012_ without RAA

ESS 2012_ without RAA

Employee Satisfaction Survey 2012
Exit Survey »
 
Overall
Strongly Disagree Disagree Somewhat Disagree Neutral Somewhat Agree Agree Strongly Agree
* I am proud to work for my organization
* I am proud to be a member of my team
* I find my job satisfying
* I would be happy to spend the rest of my career with this organization
* I would recommend this organization as a great place to work
 
 
Career Development
Strongly Disagree Disagree Somewhat Disagree Neutral Somewhat Agree Agree Strongly Agree
* My organization provides effective training to do my job
* My organization provides opportunities for my career advancement
* My organization provides me with opportunities to work in different roles
 
 
< 1 year 1-2 years 2-3 years > 3 years
* For how long have you been in your current role?
 
 
Work Environment
Strongly Disagree Disagree Somewhat Disagree Neutral Somewhat Agree Agree Strongly Agree
* I am satisfied with the quality of people in the organization
* I am satisfied with the quality of my coworkers
* I am satisfied with the quality of my direct manager
* I am satisfied with the opportunity to do challenging & “leading edge” work
 
 
Compensation, Benefits and Performance management
Strongly Disagree Disagree Somewhat Disagree Neutral Somewhat Agree Agree Strongly Agree
* I am satisfied with how much our organization typically pays relative to the “market rate”
* I am satisfied with the health benefits provided by our organization
* Our organization is a meritocracy where the performers are given increasingly higher authority and responsibility
* Our organization is a meritocracy where the performers are promoted and rewarded financially
 
 
Retention
< 6 months 6 months to 1 year 1-2 years 2-5 years 5+ years
* How long do you contemplate staying with the organization?
 
 
Strongly Disagree Disagree Somewhat Disagree Neutral Somewhat Agree Agree Strongly Agree
* I am actively looking for a job with another organization.
 
 
Innovation and Risk-Taking
Strongly Disagree Disagree Somewhat Disagree Neutral Somewhat Agree Agree Strongly Agree
* My organization likes me to try new ways of doing things
* If I fail in the process of creating something new, my organization encourages me to keep trying
 
 
Communication
Strongly Disagree Disagree Somewhat Disagree Neutral Somewhat Agree Agree Strongly Agree
* Managers in this organization are willing to share all relevant information with their employees
* Employees are encouraged to share their opinion on important issues facing the organization
* Managers take action based on feedback received from employees
 
 
Your Direct Manager (Immediate Supervisor)
Strongly Disagree Disagree Somewhat Disagree Neutral Somewhat Agree Agree Strongly Agree
* My direct manager has a great deal of knowledge and expertise important to the organization and the work we do
* My direct manager is committed to giving me flexibility in balancing my work and non-work responsibilities
* I find that my direct manager‘s leadership and vision inspire me in my work
* My direct manager communicates well with me, giving me clear feedback on my work and performance
* My direct manager has the authority to address issues raised by me
 
 
Please rate the following support functions, if you do not interact with any of these functions enough to rate them then please select the N/A (Not applicable) option for that function.

I am satisfied with the support I get from the following functions:
Strongly Disagree Disagree Somewhat Disagree Neutral Somewhat Agree Agree Strongly Agree N/A
* Bench Management/Resourcing
* Recruiting
* Immigration
* HR
* Finance
* Quality/Delivery Assurance Group
* Technology/IT Infrastructure
* Admin and Facilities
* Legal
* Marketing
* BPR/ERP/Internal IT applications
* Solutioning/SPARC
* Transitions
* Call Quality
 
 
Genpact IT
Strongly Disagree Disagree Somewhat Disagree Neutral Somewhat Agree Agree Strongly Agree
* I have a clear idea of how the IT business in Genpact differentiates itself from the competition
* I am satisfied with the quality of the executive leadership in our IT business
* Genpact ITO and Headstrong feel like one IT organization
* I receive adequate communication on the integration of the two
 
 
Yes No
* Do you think we should continue with the Headstrong name as a sub brand?
 
 
 
What can the organization do to increase your satisfaction and engagement as an employee?
   
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