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Hello,

You are invited to participate in a survey regarding The Flying Experience with Etihad Airways. It is very important for us to learn about your opinion.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential.

Thank you very much for your time and support. Please click on Continue to begin the survey. Continue

 
 
 
The services offered on a whole by Etihad Airways are unique and innovative.
 
Strongly Disagree
 
Disagree
 
Undecided
 
Agree
 
Strongly Agree
 
 
 
I would pay an extra amount if Personalized services are tailored to my taste and offered.
 
Strongly Disagree
 
Disagree
 
Undecided
 
Agree
 
Strongly Agree
 
 
 
I would be willing to be profiled so that Etihad can offer me customized and personalized content and services while I travel, with the express understanding that my profile will be kept strictly confidential.
 
Strongly Disagree
 
Disagree
 
Undecided
 
Agree
 
Strongly Agree
 
 
 
I would prefer that a customized menu of services be provided rather than having the whole bouquet of services.
 
Strongly Disagree
 
Disagree
 
Undecided
 
Agree
 
Strongly Agree
 
 
Which of the following services would you be willing to pay an extra charge for when flying with Etihad:
Yes No Maybe
Limo pick up service to and from the airport
VIP Baggage (Baggage delivered to home/hotel after deboarding)
Social Seating (choose the person sitting next to you on the flight beforehand via social media)
In-flight Messenger (talk to passengers in different seats using a chat tool on the built in touch screen display)
Dynamic IFE (portable tabs or iPads instead of static in-built screens on the seats)
Health insurance
Travel insurance
Baggage Tracking (track your baggage location throughout your journey through a mobile application)
Use of iPads/tablets during the duration of the flight, which allows to access the Internet and various entertainment amne
Etihad Entertainment portal with access even outside the lounges
Priority Baggage
Priority Immigration
Priority Seating
Porter Services
Prefilled Boarding Passes
 
 
 
How much extra would you be willing to pay for any of the above mentioned services?
 
USD 5-10
 
USD 10-20
 
USD 20-30
 
USD 30-40
 
 
 
Have you flown Etihad before?
 
Yes
 
No
 
 
 
19. Age?
 
18-25
 
26-33
 
34-41
 
42 and above
 
 
 
Gender
 
Male
 
Female
 
 
 
Profession:
   
 
IBM