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Thank you for taking the time to complete the survey. The survey will take about 5 minutes. The responses from this survey will be used to gain a good understanding about the likely demand of introducing E commerce. Thank you.
 
 
 
Tell us how often you do Shopping


 
Everyday
 
Once a week
 
Once in two weeks
 
Once a month
 
Rarely
 
Other
 
 
 
 
Age



 
18-30
 
31-45
 
46-60
 
61-75
 
 
 

Please tell us what time of the day you like to shop (please check all that apply)?
 
morning
 
Afternoon
 
Evening
 
Night
 
Other
 

 
 

Please tell us how much you spend in one shopping
 
£5-20
 
£21-35
 
£36-£45
 
£46-55
 
£55-75
 
£76-100
 
£101-200
 
£201-£300
 
£301-£400
 
£401-500
 
Other (please specify)
 

 
 
 
What mode of shopping do you find convinient
 
Online
 
in store shoping
 
None of the above
 
prefer not to say
 
I don't shop
 
 
 
Do you trust online retailers in terms of data protection?

 
Yes
 
No
 
Indifferent
 
If yes why ?
 
If no why ?
 
 
How would you rate:
Poor Fair Good Very good Excellent Not sure
Visual appearance/layout:
Content:
Writing style:
 
 
 
From your experience, what do you find to be the biggest challenge when shopping in store?






 
Check-out Queues
 
Customer service
 
Distance to shops
 
Stocks unavailability
 
Mobility
 
Selecting products from different aisles
 
lack of variety
 
Other (please specify)
 
 
 
 
Would you embrace Online shopping as a convenient way to shop
 
Yes
 
No
 
 
 
If yes,how would you go about it?

 
By Visiting websites
 
Ask for help from relative/friend
 
other
 
 
 
What kind of products do you purchase regularly




 
Groceries
 
Toiletries
 
Lunch
 
Tobacco
 
Beverages
 
 
 
We would like to hear your suggestions on how to make your 1st time online experience a good one. Thank you.
   
 
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