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Hello, thanks for taking part in the Y-cam Evo beta trial. This is the first of two surveys we would like you to complete during the trial period. The purpose of this survey is to capture your views on the set up process, product packaging and to ensure the product is functioning as expected.
Please can you complete this survey by Monday 16th May. This survey should take no longer then 10 minutes to complete.
There are three sections in total:
Packaging
Set up
Functionality
Please start with the survey now by clicking on the Next button below. |
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What was your initial impression of the packaging?
Rating 1 (poor) to 10 (excellent) |
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Please provide details on why you gave it this rating. Please provide details on why you gave it this rating. Please provide details on why you gave it this rating. Please provide details on why you gave it this rating. Please provide details on why you gave it this rating. Please provide details on why you gave it this rating. Please provide details on why you gave it this rating. Please provide details on why you gave it this rating. Please provide details on why you gave it this rating. Please provide details on why you gave it this rating. |
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| Were all the accessories in the box as stated in the quick start guide? |
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Do you have any comments? Do you have any comments? |
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| Did you follow the quick start guide? |
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Is there anything you would add/remove/change? Is there anything you would add/remove/change? |
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| Is there anything else you would like to tell us about the packaging or quick start guide? | | |
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| Did you manage to set up the camera on the first attempt? |
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Do you have any comments? Do you have any comments? |
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How easy did you find it to set up the camera?
Rating 1 (difficult) to 10 (easy) |
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Please provide details on why you gave it this rating. Please provide details on why you gave it this rating. Please provide details on why you gave it this rating. Please provide details on why you gave it this rating. Please provide details on why you gave it this rating. Please provide details on why you gave it this rating. Please provide details on why you gave it this rating. Please provide details on why you gave it this rating. Please provide details on why you gave it this rating. Please provide details on why you gave it this rating. |
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| Approximately how many minutes did it take you to set up the camera? | | |
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| Is there anything you would change on the app to make the set up easier? |
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| Did you have any problems connecting the camera via Bluetooth? |
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| Did you have any problems connecting the camera to Wi-Fi? |
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FUNCTIONALITY
My Home Screen (Please go to the My Home Screen) |
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| Are the thumbnails updating with the latest image in a reasonable amount of time (5-10 seconds depending on device connection) when you enter the My Home Screen? |
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Do you have any comments? Do you have any comments? |
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| Are all your cameras displayed? |
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Do you have any comments? Do you have any comments? |
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| When you select the standby button, does it put the camera into standby? |
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Do you have any comments? Do you have any comments? |
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| Would you change anything on the My Home Screen? |
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Do you have any comments? Do you have any comments? |
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| Watch Live (Please go to the Watch Live screen) |
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| Is the live video streaming? |
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Do you have any comments? Do you have any comments? |
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| Is audio working and clear? |
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Do you have any comments? Do you have any comments? |
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| If you have more than one camera in your account, please swipe right to left on the live video stream to view the live stream for other cameras in your account. Does this work? |
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Do you have any comments? Do you have any comments? |
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| If you have more than 1 camera, was it obvious that you could left swipe to see the live video stream of the other camera(s) ? |
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| The last 10 events should be displayed under the Live Camera view. Are you able to play an event? |
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Do you have any comments? Do you have any comments? |
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| If possible, can you please test watching the live stream from different internet connection speeds on your smartphone e.g. 3G, 4G, Wi-Fi. How is the performance on each?
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| Please provide any comments on connecting via 3G, 4G or Wi-Fi: | | |
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| Were there any occasions when the live video steam did not play as expected? |
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Do you have any comments? Do you have any comments? |
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| Can you please record an On Demand video. Does it show up in your video archive after a few minutes? |
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Do you have any comments? Do you have any comments? |
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| Can you please take a snapshot and give the app permission to save it to your phone's library? Can you access the snapshot from your phone's image library? |
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Do you have any comments? Do you have any comments? |
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| Would you change anything on the Watch Live screen? |
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Do you have any comments? Do you have any comments? |
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| My Videos (Please go to the My Videos screen) |
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| In your opinion, is the amount of load time for the My videos screen acceptable? |
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Do you have any comments? Do you have any comments? |
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| In the history tab, are the number of videos recorded each day displayed correctly? |
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Do you have any comments? Do you have any comments? |
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| Please select any day in the list with captured videos. Please click on any video. Does it play correctly? |
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Do you have any comments? Do you have any comments? |
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| Select the action icon (3 dots) next to any video, can you add it to your favourites and download it? Please check your phone's gallery, has it been downloaded? Please check the favourites tab in My Videos, has it been saved to favourites? |
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Do you have any comments? Do you have any comments? |
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| Select any video and delete it. Please then check it has been deleted from that day's recordings. Did this work? |
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Do you have any comments? Do you have any comments? |
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| Would you change anything on the My Videos screen? |
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Do you have any comments? Do you have any comments? |
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| How would you rate your overall experience of the Y-cam Evo so far? |
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| Can you please let us know how we can improve your experience: | | |
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