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Executive Leadership Healthcare Summit Survey - Ap


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What are the top 3 issues facing your business?
   
 
 
 
What do you hope to gain out of this conference?
   
 
 
 
What type of programs/applications are you running through your contact center?
   
 
 
 
Which technologies are you utilizing at your contact center? (Check all that apply)
 
Inbound Call Routing
 
Proactive Patient contact
 
Speech Analytics
 
IVR (self-service)
 
WFM (agent management)
 
Social Media Management
 
Email / Web Chat
 
Contact Center Quality Monitoring

 
 
 
For the purposes of the Healthcare Summit, is this description accurate? (from website)

ApolloMD is a privately held physician practice headquartered in Atlanta, GA that specializes in providing Emergency Medicine, Anesthesia and Radiology Services to hospitals nationwide. Since its inception, from a sleepy Emergency Room in Cobb County, Georgia nearly thirty years ago, to its current position of being the 4th largest, and fastest growing company in its industry, ApolloMD has held firm to the principles that are the foundation of its success.
 
Yes
 
No
 
 
 
If you answered "no" to the question above, please let us know what the best company description is.
   
 
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