Existing Client Survey

Thank you for taking part in our feedback survey! Please answer all questions in accordance to your most recent experience with Indigo Finance.

How would you rate your overall level of satisfaction with us?

How would you rate your satisfaction with us in the following areas?

	Highly dissatisfied (lowest)	Dissatisfied	Neutral	Satisfied	Highly satisfied (highest)
Customer service experience

Professionalism

Communication through the process

Choice of Lender

Understanding of customers' needs

How likely are you to continue using our services?

How did you feel about working with the team?

Was there anything that you felt was missing from our service?

Do you have any general comments for improvement or constructive feedback?

Have you ever recommended us to others?

No, never recommended

No, but would in the future

Have recommended

If you did enjoy your experience with us and you haven't already, we would appreciate it if you wrote a short testimonial below. We can then share this testimonial with other new clients and put them at ease when taking out a mortgage. We would love to share how you found us, what your need was and how we were able to help.

Please check below box if you are also happy for us to share a photo of your property (sourced from the internet) on the Indigo Finance Facebook page? (we will not specify the address or your surname)

Yes

Thank you very much for you time and support through completing this survey.

Please don’t forget to like us on Facebook or follow us on Twitter.

We at Indigo Finance wish you all the best!