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Facilitation in CoP
Facilitation in CoP
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Hello:
You are invited to participate in our survey "Facilitation Role in Communities of Practice". In this survey, you will be asked to complete a survey that asks questions about
background information,
the most difficult
facilitation tasks in Communities of Practice, and
the most important
facilitation tasks in Communities of Practice
. It will take approximately 15 minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Ilze Zigurs at
402-554-3182
or by email at
[email protected]
.
Thank you very much for your time and support.
PURPOSE
Facilitation
is an important ingredient of
online communities of practice
. However, it is not yet established exactly what tasks a facilitator has to perform in a communities of practice environment for it to be successful.
This questionnaire aims to shed some light on this area and lay a foundation for understanding facilitation tasks in communities of practice
.
Please start with the survey now by clicking on the
Continue
button below.
*
In what country do you live?
What is your gender?
female
male
*
In what kind of organization do you work?
Military
Finance, insurance or real estate
Consultancy
Research Institution
Public Administration
Health Care
Manufacturing
Education
Other
*
How many years of experience with online communities of practice do you have?
Less than 2 years
At least 2 years, but less than 5 years
At least 5 years, but less than 10 years
At least 10 years, but less than 20 years
20 years or more
*
How many years of experience with facilitating online communities of practice do you have
Less than 2 years
At least 2 years, but less than 5 years
At least 5 years, but less than 10 years
10 years or more
*
How many online communities of practice did you facilitate?
0 – 1 communities
2 – 4 communities
5 – 8 communities
9 – 14 communities
15 – 19 communities
20 communities or more
In how many different domains did you facilitate communities of practice (for example: military, education, finance, health care, et cetera)?
0 - 1 different domains
2 - 4 different domains
5 different domains or more
If you wish to receive an electronic copy of the results of this questionnaire, please enter your e-mail address
*
Please select
up to ten items
from the following list what you believe are
the most difficult
facilitation tasks in a community of practice, based on your own experience as a facilitator.
Definition of each items
Advocating community independency to management
Developing and asking the right questions
Creating comfort with and promoting understanding of the tools and tool outputs
Implementing a strategy for attracting new members
Promoting ownership and encouraging group responsibility
Initiating contact with potential community members
Gathering community relevant information from various sources
Preparing and supporting appropriate tools
Reporting to management about the community’s progress
Coming up with suggestions, if necessary
Guiding the community to match with organizational processes and standards
Encouraging new members to participate in the community’s activities
Encouraging multiple perspectives
Responding to outside requests regarding the community
Presenting information to the community
Listening, clarifying and integrating information
Mediating conflicts within the community
Planning community meetings
Managing the community through guidelines and rules
Informing members regarding management concerns
Acting as moderator between management and the community
Creating and maintaining an open, positive, and participative environment
Communicating with other existing communities
Understanding community tools and their capability
Presenting new members to the community
Selecting appropriate tools for the community
Promoting the community to potential members
Sharing experience in serving the community with other potential communities
Bringing important information to new members
Answering new members’ concerns
Keeping community focus on its purpose
Scanning community for ongoing / current activities
Building cooperative relationships among members
*
Please select
up to ten items
from the following list what you believe are
the most important
facilitation tasks in a community of practice, based on your own experience as a facilitator.
Definition of each item
Creating comfort with and promoting understanding of the tools and tool outputs
Coming up with suggestions, if necessary
Sharing experience in serving the community with other potential communities
Keeping community focus on its purpose
Creating and maintaining an open, positive, and participative environment
Encouraging multiple perspectives
Mediating conflicts within the community
Selecting appropriate tools for the community
Implementing a strategy for attracting new members
Gathering community relevant information from various sources
Responding to outside requests regarding the community
Scanning community for ongoing / current activities
Bringing important information to new members
Encouraging new members to participate in the community’s activities
Presenting information to the community
Presenting new members to the community
Promoting ownership and encouraging group responsibility
Informing members regarding management concerns
Guiding the community to match with organizational processes and standards
Preparing and supporting appropriate tools
Initiating contact with potential community members
Reporting to management about the community’s progress
Planning community meetings
Developing and asking the right questions
Promoting the community to potential members
Communicating with other existing communities
Building cooperative relationships among members
Acting as moderator between management and the community
Managing the community through guidelines and rules
Understanding community tools and their capability
Listening, clarifying and integrating information
Advocating community independency to management
Answering new members’ concerns
Do you have additional comments?
Please contact
[email protected]
if you have any questions regarding this survey.
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