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Facilitation in CoP
Facilitation in CoP
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Hello:
You are invited to participate in our survey "Facilitation Role in Communities of Practice". In this survey, you will be asked to complete a survey that asks questions about
background information,
the most difficult
facilitation tasks in Communities of Practice, and
the most important
facilitation tasks in Communities of Practice
. It will take approximately 15 minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Ilze Zigurs at
402-554-3182
or by email at
[email protected]
.
Thank you very much for your time and support.
PURPOSE
Facilitation
is an important ingredient of
online communities of practice
. However, it is not yet established exactly what tasks a facilitator has to perform in a communities of practice environment for it to be successful.
This questionnaire aims to shed some light on this area and lay a foundation for understanding facilitation tasks in communities of practice
.
Please start with the survey now by clicking on the
Continue
button below.
*
In what country do you live?
What is your gender?
female
male
*
In what kind of organization do you work?
Finance, insurance or real estate
Manufacturing
Public Administration
Research Institution
Military
Consultancy
Education
Health Care
Other
*
How many years of experience with online communities of practice do you have?
Less than 2 years
At least 2 years, but less than 5 years
At least 5 years, but less than 10 years
At least 10 years, but less than 20 years
20 years or more
*
How many years of experience with facilitating online communities of practice do you have
Less than 2 years
At least 2 years, but less than 5 years
At least 5 years, but less than 10 years
10 years or more
*
How many online communities of practice did you facilitate?
0 – 1 communities
2 – 4 communities
5 – 8 communities
9 – 14 communities
15 – 19 communities
20 communities or more
In how many different domains did you facilitate communities of practice (for example: military, education, finance, health care, et cetera)?
0 - 1 different domains
2 - 4 different domains
5 different domains or more
If you wish to receive an electronic copy of the results of this questionnaire, please enter your e-mail address
*
Please select
up to ten items
from the following list what you believe are
the most difficult
facilitation tasks in a community of practice, based on your own experience as a facilitator.
Definition of each items
Managing the community through guidelines and rules
Mediating conflicts within the community
Acting as moderator between management and the community
Implementing a strategy for attracting new members
Informing members regarding management concerns
Creating comfort with and promoting understanding of the tools and tool outputs
Preparing and supporting appropriate tools
Sharing experience in serving the community with other potential communities
Presenting new members to the community
Scanning community for ongoing / current activities
Building cooperative relationships among members
Selecting appropriate tools for the community
Promoting the community to potential members
Developing and asking the right questions
Listening, clarifying and integrating information
Responding to outside requests regarding the community
Coming up with suggestions, if necessary
Initiating contact with potential community members
Bringing important information to new members
Reporting to management about the community’s progress
Guiding the community to match with organizational processes and standards
Understanding community tools and their capability
Communicating with other existing communities
Keeping community focus on its purpose
Advocating community independency to management
Answering new members’ concerns
Encouraging new members to participate in the community’s activities
Gathering community relevant information from various sources
Encouraging multiple perspectives
Promoting ownership and encouraging group responsibility
Creating and maintaining an open, positive, and participative environment
Presenting information to the community
Planning community meetings
*
Please select
up to ten items
from the following list what you believe are
the most important
facilitation tasks in a community of practice, based on your own experience as a facilitator.
Definition of each item
Implementing a strategy for attracting new members
Sharing experience in serving the community with other potential communities
Building cooperative relationships among members
Preparing and supporting appropriate tools
Encouraging new members to participate in the community’s activities
Scanning community for ongoing / current activities
Keeping community focus on its purpose
Coming up with suggestions, if necessary
Presenting information to the community
Developing and asking the right questions
Communicating with other existing communities
Planning community meetings
Creating and maintaining an open, positive, and participative environment
Creating comfort with and promoting understanding of the tools and tool outputs
Listening, clarifying and integrating information
Answering new members’ concerns
Acting as moderator between management and the community
Responding to outside requests regarding the community
Promoting the community to potential members
Presenting new members to the community
Managing the community through guidelines and rules
Mediating conflicts within the community
Initiating contact with potential community members
Selecting appropriate tools for the community
Guiding the community to match with organizational processes and standards
Bringing important information to new members
Advocating community independency to management
Reporting to management about the community’s progress
Encouraging multiple perspectives
Understanding community tools and their capability
Informing members regarding management concerns
Gathering community relevant information from various sources
Promoting ownership and encouraging group responsibility
Do you have additional comments?
Please contact
[email protected]
if you have any questions regarding this survey.
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