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Facilitation in CoP
Facilitation in CoP
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Hello:
You are invited to participate in our survey "Facilitation Role in Communities of Practice". In this survey, you will be asked to complete a survey that asks questions about
background information,
the most difficult
facilitation tasks in Communities of Practice, and
the most important
facilitation tasks in Communities of Practice
. It will take approximately 15 minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Ilze Zigurs at
402-554-3182
or by email at
[email protected]
.
Thank you very much for your time and support.
PURPOSE
Facilitation
is an important ingredient of
online communities of practice
. However, it is not yet established exactly what tasks a facilitator has to perform in a communities of practice environment for it to be successful.
This questionnaire aims to shed some light on this area and lay a foundation for understanding facilitation tasks in communities of practice
.
Please start with the survey now by clicking on the
Continue
button below.
*
In what country do you live?
What is your gender?
male
female
*
In what kind of organization do you work?
Finance, insurance or real estate
Manufacturing
Consultancy
Military
Research Institution
Health Care
Public Administration
Education
Other
*
How many years of experience with online communities of practice do you have?
Less than 2 years
At least 2 years, but less than 5 years
At least 5 years, but less than 10 years
At least 10 years, but less than 20 years
20 years or more
*
How many years of experience with facilitating online communities of practice do you have
Less than 2 years
At least 2 years, but less than 5 years
At least 5 years, but less than 10 years
10 years or more
*
How many online communities of practice did you facilitate?
0 – 1 communities
2 – 4 communities
5 – 8 communities
9 – 14 communities
15 – 19 communities
20 communities or more
In how many different domains did you facilitate communities of practice (for example: military, education, finance, health care, et cetera)?
0 - 1 different domains
2 - 4 different domains
5 different domains or more
If you wish to receive an electronic copy of the results of this questionnaire, please enter your e-mail address
*
Please select
up to ten items
from the following list what you believe are
the most difficult
facilitation tasks in a community of practice, based on your own experience as a facilitator.
Definition of each items
Promoting the community to potential members
Presenting information to the community
Preparing and supporting appropriate tools
Understanding community tools and their capability
Selecting appropriate tools for the community
Responding to outside requests regarding the community
Scanning community for ongoing / current activities
Developing and asking the right questions
Acting as moderator between management and the community
Reporting to management about the community’s progress
Bringing important information to new members
Gathering community relevant information from various sources
Mediating conflicts within the community
Keeping community focus on its purpose
Guiding the community to match with organizational processes and standards
Promoting ownership and encouraging group responsibility
Planning community meetings
Presenting new members to the community
Implementing a strategy for attracting new members
Sharing experience in serving the community with other potential communities
Encouraging multiple perspectives
Informing members regarding management concerns
Initiating contact with potential community members
Advocating community independency to management
Managing the community through guidelines and rules
Building cooperative relationships among members
Listening, clarifying and integrating information
Creating comfort with and promoting understanding of the tools and tool outputs
Communicating with other existing communities
Coming up with suggestions, if necessary
Encouraging new members to participate in the community’s activities
Answering new members’ concerns
Creating and maintaining an open, positive, and participative environment
*
Please select
up to ten items
from the following list what you believe are
the most important
facilitation tasks in a community of practice, based on your own experience as a facilitator.
Definition of each item
Encouraging new members to participate in the community’s activities
Planning community meetings
Bringing important information to new members
Guiding the community to match with organizational processes and standards
Informing members regarding management concerns
Understanding community tools and their capability
Scanning community for ongoing / current activities
Responding to outside requests regarding the community
Implementing a strategy for attracting new members
Coming up with suggestions, if necessary
Promoting the community to potential members
Advocating community independency to management
Promoting ownership and encouraging group responsibility
Gathering community relevant information from various sources
Communicating with other existing communities
Initiating contact with potential community members
Answering new members’ concerns
Developing and asking the right questions
Presenting information to the community
Creating comfort with and promoting understanding of the tools and tool outputs
Listening, clarifying and integrating information
Creating and maintaining an open, positive, and participative environment
Mediating conflicts within the community
Selecting appropriate tools for the community
Sharing experience in serving the community with other potential communities
Managing the community through guidelines and rules
Preparing and supporting appropriate tools
Reporting to management about the community’s progress
Encouraging multiple perspectives
Keeping community focus on its purpose
Acting as moderator between management and the community
Presenting new members to the community
Building cooperative relationships among members
Do you have additional comments?
Please contact
[email protected]
if you have any questions regarding this survey.
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