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Surveys
2016
February
F
Facility Service Feedback
Facility Service Feedback
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Hello:
Please take a moment to tell us about your service experience so we make it great every time!
*
Description of Ticket/Project
*
Who was your service provider?
Matt
Penny
Outside vendor
*
Based upon the urgency of the request, were you satisfied with the initial response time to your ticket?
Extremely Unsatisfied
Unsatisfied
Neutral
Satisfied
Extremely Satisfied
*
Once the project/task was started, were you satisfied with the length of time it took to complete your request?
Extremely Unsatisfied
Unsatisfied
Neutral
Satisfied
Extremely Satisfied
*
How did you feel about the communication associated with your ticket?
Extremely Unsatisfied
Unsatisfied
Neutral
Satisfied
Extremely Satisfied
*
Were you satisfied with the solution provided by the facilities staff and/or vendor?
Extremely Unsatisfied
Unsatisfied
Neutral
Satisfied
Extremely Satisfied
*
How did you feel about the courtesy and level of professionalism of the facilities staff and/or vendor?
Extremely Unsatisfied
Unsatisfied
Neutral
Satisfied
Extremely Satisfied
*
How could we make it better?
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