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  1. Surveys
  2. 2010
  3. September
  4. F
  5. Factores de sucesso no telemarketing do ponto de v
0%
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Sexo:
 
Masculino
 
Feminino

 
 
 
Qual a sua experiência em Telemarketing?
 
Menos de 1 Ano
 
Entre 1 a 3 anos
 
Mais de 3 anos
 
 
 
Em quantas empresas de Telemarketing já trabalhou?
 
Uma
 
Duas
 
Mais de duas
 
 
How much do you rate us on the following attributes?
Muito Importante Importante Indiferente Pouco Importante Sem Importância
Customer service
Professionalism
Quality of {PRODUCTS/SERVICES}
Understanding customers' needs
Sales staff
Price
 
 
Porquê o Telemarketing?
 
Gosto
 
Precisa do dinheiro
 
Não tem outro emprego
 
 
 
Quantos intervalos faz?
 
Nenhum
 
Um
 
Dois
 
Mais de dois
 
 
 
What is your gender?
 
Male
 
Female
 
Prefer not to answer
 
 
 
Idade
 
18 - 24
 
25 - 34
 
35 - 44
 
45 - 54
 
55 - 64
 
mais de 65
 
Prefer not to answer
 
 
 
Regime:
 
Full-time
 
Part-time
 
 
 
Which of the following categories best describes the industry you work in?
 
Automotive
 
Advertising
 
Consulting Services
 
Education
 
Entertainment
 
Financial Services
 
Government Services
 
Healthcare
 
Human Resources
 
Information Technology
 
Marketing/Sales
 
Non-Profit
 
Pharmaceuticals
 
Public Relations
 
Technical Services
 
Travel
 
Other
 
 
 
 
Which category best describes your annual income?
 
Under $15,000
 
$15,000 - $29,999
 
$30,000 - $44,999
 
$45,000 - $59,999
 
$60,000 - $74,999
 
$75,000 - $89,999
 
$90,000 or more
 
Prefer not to answer
 
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