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  5. Fall 2011 ISTS Client Survey

Fall 2011 ISTS Client Survey

Fall 2011 Client Survey
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Thank you for partnering with ISTS for your scholarship program management. Will you please take this brief survey to help us improve your service?

Thank you very much for your time and support, your feedback is very important to us. Please start with the survey now by clicking on the Continue button below.
 
 
Satisfaction Ratings
 
 
How satisfied are you with the following:
4-Excellent 3-Good 2-Fair 1-Poor N/A
Day-to-day communication with your ISTS team
Accuracy and timeliness of the development of your online forms
Support for your applicants and 3rd party participants
Accuracy and timeliness of email notifications and reminders to applicants
Accuracy and completeness of Frequently Asked Questions forms
Application processing, including data entry,(if applicable), processing supplements & attachments
Selection process including winner report & notification timeliness, accuracy of selection criteria and awards
Overall program management experience
 
 
 
Overall
 
 
 
5-Very likely 4-Likely 3-Maybe 2-Unlikely 1-Very unlikely
Likelihood you would recommend our services
 
 
 
Supplemental Questions
 
 
 
Do you use your online SharePoint reports?
 
Yes
 
No
 
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