This free survey is powered by QUESTIONPRO.COM
  1. Surveys
  2. 2013
  3. June
  4. F
  5. Feedback
0%
Exit Survey »
 
 
Hello:
You are invited to participate in our Customer Service survey. It will take approximately 2 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this survey. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions to help us improve our service to you and others.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact SEL at 01-4035300 or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
How satisfied are you with the service from SEL?
 
Extremely Satisfied
 
Satisfied
 
Good
 
Poor
 
Other
 
 
 
 
How often do you use our company?
 
Weekly
 
Monthly
 
Quarterly
 
Annually
 
Other
 
 
 
 
How satisfied are you with the products you purchase from SEL?
 
Extremely Satisfied
 
Satisfied
 
Unsatisfied
 
Poor
 
 
 
Compared to other Shop Equipment & Point of Sale services available in the market, would you say our product and service is
 
Much Better
 
Somewhat Better
 
About the same
 
Somewhat worse
 
Don’t know never used it
 
 
 
Would you use or purchase from SEL again?
 
Definitely will
 
Probably will
 
Might or might not
 
Probably will not
 
Definitely will not
 
Never used
 
 
 
How likely are you to recommend our service or products to another business?
 
Very unlikely
 
Unlikely
 
Somewhat unlikely
 
Very likely
 
Probably not
 
 
 
If you contacted SEL Customer Service team was all your queries resolved to your satisfaction?
 
Yes by the company or its representatives
 
Yes by me or someone outside the company
 
No, the problem was not resolved
 
No problems / No contact with customer service
 
 
 
If you have additional comments for SEL about your experience with our service or products that have not been addressed in the survey, please enter them below.
 
 
Other
 
 
Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration while providing products and services in the future.
Survey Software Powered by QuestionPro Survey Software